Delete and Retain Personal Information
Thiruvalluvar Lakshmi Data Lifecycle Management
1. Principles of Data Lifecycle Management
Thiruvalluvar Lakshmi is committed to the principles of responsible data stewardship. This document outlines the durations for which we store your information and the formal procedures for its absolute removal.
Our primary objective is to restrict data retention to the minimal period necessary for service fulfillment and legal compliance under the Digital Personal Data Protection Act (DPDPA) of India. For additional context on our overall data practices, please refer to our main Privacy Policy: https://www.thiruvalluvarlakshmi.com/privacy-policy
2. Retention Schedules: Rationale and Duration
We manage the lifecycle of stored information based on its specific utility and legal requirements:
2.1. Account Identity and Core Profiles
Objective: To facilitate secure sessions, multi-factor authentication, and efficient account recovery.
Storage Duration:This data remains active throughout your account's lifespan. Following account closure, we are legally mandated to archive this information for five (5) years to satisfy Indian financial and regulatory audit requirements.
2.2. User Preference and Personalization Data
Objective: To preserve custom interface settings and provide localized consistency across various sessions.
Storage Duration: Such information is retained for five (5) years from your last interaction to ensure a seamless experience for returning users.
2.3. Technical Stability and Diagnostic Logs
Objective: To monitor system failures, improve hardware efficiency, and ensure robust software compatibility.
Storage Duration: Technical metadata and error logs are stored for a maximum of two (2) years. This allows our engineering team to resolve recurring bugs and analyze long-term performance.
2.4. Storage Infrastructure Security
During the entire retention period, all archived data is protected via end-to-end encryption and stringent access protocols to prevent unauthorized intrusion.
3. User Empowerment: Rights to Deletion
You maintain sovereign authority over the data you disclose to Thiruvalluvar Lakshmi:
3.1. Manual Deletion Requests
Users may exercise the right to request permanent data removal at any time. Please contact us at business@thiruvalluvarlakshmi.com with your registered details.
We pledge to validate and fulfill such requests within 15 business days. Data will be purged from all active databases, except for specific records required by law for evidentiary purposes.
3.2. Automatic Inactivity Cleanup
To prevent the storage of obsolete data, accounts showing no activity for eighteen (18) consecutive months will be flagged for automatic deletion.
A courtesy notification will be issued 30 days prior to the cleanup. If no action is taken, we will proceed to delete or anonymize the data in accordance with our legal obligations.
3.3. Ecosystem-Wide Compliance
Our operational partners are contractually obligated to adhere to our deletion standards, ensuring that your data is wiped across our entire service network.
4. Contact and Resolution
For inquiries regarding this policy or to exercise your data rights, please contact our team:
Email: business@thiruvalluvarlakshmi.com
Official Website: https://www.thiruvalluvarlakshmi.com
Service Commitment: We aim to provide a comprehensive response to all data inquiries within 10 working days.